COVID Safe - We Remain Open & Offer Remote Design Appointments
We Remain Open. We Are COVID-Secure
I want to thank all of our customers for their patience and courage during the past many months. But as the lockdown journey proceeds, we too will continue to transform our operations to adapt to the ‘new normal’ in kitchen design.
Following government guidelines, we are currently offering covid-safe, remote design appointments by video-call. So, while we can’t invite you to the showroom (for now), we remain available to you in every other way possible. Mostly, we promise to keep everyone safe while we continue to design and create unique kitchens for homes across Yorkshire.
If you have an ongoing design or project with us; rest assured we are doing everything we can to keep these on track. Our expert fitters, manufacturing teams and supply partners are all coming together to do everything we can to meet promised deadlines.
What we promise you is that the team at Twenty 5 Design remain positive and focused. We will continue to follow strict government guidelines for social distancing and we are always ready to help you during this unprecedented time. Plus, we are serious about being COVID-secure, you can be confident that we will continue to protect you, our team and our community.
Remote, Virtual Design Video Calls
We have developed a virtual video call experience that will provide you with our full design process from the safety of your home.
Our designers will help you with concepts, initial plans, colour schemes and ensuring your future kitchen is the exact space you desire. We can create the space planning, kitchen selection and design specifications required through a virtual experience that aligns fully with our showroom design process.
Whether you prefer FaceTime, WhatsApp, Zoom or Facebook Messenger, book your virtual design by video call today.
Next, if you are comfortable, our designers and fitters will arrange a safe, socially-distanced visit to your home to progress design plans, take measurements and guide you along the process.
Our Showroom Is Following Restriction Guidelines
We must delay those who prefer to explore design ideas in our creative environment until lockdown restrictions change. Once that happens, we would recommend that you make an appointment first. This is so we can maintain safety measures and social distancing.
These will be COVID-safe appointments for just one client, or household, at a time (following strict social distancing rules). All we ask is that you wear a mask and follow the current guidelines.
Not only is our luxury showroom ideal for unique inspiration, but it is also spotless. We have made rigorous adjustments such as increased depth of cleaning before and after each client visit in our showroom, hand sanitiser available, protective clothing and more. So you can be confident that we will continue to keep everyone safe.
Safety When We Are In Your Home
For those of you where we are working in your homes or coming to see you in your environment, we are sensibly cautious. My fitting teams and I are carrying sterile hand sanitisers and washing our hands thoroughly and as frequently as possible.
We would also recommend minimal physical contact, so please do not be offended if the team or I don’t shake your hand for the next few weeks. Plus we may maintain a little bit of healthy distance and no physical contact. Equally, if you have any special requests, like gloves or facemasks, we are happy to oblige.
In return, we politely ask that if you or someone you have been in contact with has shown even the slightest of symptoms of Coronavirus COVID-19, you inform us and rearrange until you have completed the recommended self-isolation period. Although we are passionate about kitchen design, we equally care about everyone's wellbeing. So if you feel you may be a risk, please play it safe.
Mostly, we feel that now is the time for positivity, let's start rebuilding our world and your homes.